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Guest Experience | The Upper House

Call Centre Attendant

The Upper House, an intriguing, intimate and luxurious hotel, is located above Pacific Place. We are currently seeking a dynamic and self-motivated individual with a fun and positive personality to join our team. Customer experience and a passion for quality are required.

Purpose of Job

Handle phone enquiries and requests to help create a memorable and enticing experience for both in-house and external house guests.

Do you have the following?

• Graduate from hotel school or hospitality training institute is preferred

• Excellent command of both written and spoken English. Proficiency in Chinese would be a definite advantage

• Strong interpersonal and communication skills, outgoing and people oriented

• Very flexible and able to adapt to different situations, taking enjoyment from everyday being different 

We offer attractive benefits (including 5-day work week) and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV at

Applicants who do not hear from us within six weeks should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Want to be one of us? Please send your CV to People Development.

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