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Guest Experience | The Upper House

Guest Experience Assistant

The Upper House, an intriguing, intimate and luxurious hotel, is located above Pacific Place. We are currently seeking a dynamic and self-motivated individual with a fun and positive personality to join our team. Customer experience and a passion for quality are required.

Purpose of Job

Assisting Front Office operations and monitoring all Front of House areas to help create spontaneous experiences for guests.
Successful candidates will be placed in Front Office at The Upper House or Above Lounge at Pacific Place.

Do you have the following?

• Diploma or above in hotel management or equivalent
• Relevant work experience in the hotel industry is an advantage
• Effective interpersonal skills and a great team player 
• Outgoing and people-oriented personality 
• Good command of both written and spoken English

We offer attractive benefits (including 5-day work week) and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV at

Applicants who do not hear from us within six weeks should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Want to be one of us? Please send your CV to People Development.